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Frequently Asked Questions (FAQ)



OUR PRODUCTS


GARAGE SHELVING

What kind of warranty do the shelves have?

Shelving installation comes with a lifetime warranty.

What material is the shelving system made of?

Monkey Bars shelving systems are constructed of a powder-coated, industrial-grade steel.

What sizes do shelving units come in?

Our shelving comes in custom widths and in three different depths: 16″, 24″ and 32″. You can also get inverted shelves that are 24″ deep.

What is the weight capacity of shelving?

Our shelving holds 1,000 lbs for every four-foot section.

What additions can be made to the Monkey Bars garage shelving?

Monkey Bars shelving is designed to be compatible with a variety of modifications and additions. We provide several options for garage shelving accessories, hooks and bars. For more information, check out the options available on the Gorgeous Garage website.


GARAGE CABINETS

How long will these cabinets last?

Gorgeous Garage cabinets are built to last for decades. We back this up by offering a lifetime warranty on the Signature line and 7 years on the Classic.

How tall and deep can I order my cabinets?

All cabinets are built to order, so the shapes and sizes can vary. The Signature Series has 12″, 16″ and 24″ cabinet depths, with cabinet heights up to 91″ and widths up to 48″. The Classic Series has sizes up to 83″ tall, 36″ inches wide, with 16″ and 24″ depths.

What are the garage cabinets made of?

Our cabinets are made from 3/4″ – 1″ think thermal-fused laminate and are constructed with durable wooden dowels and screws. Melamine can come in a variety of colors, designs and wood-grain patterns. They are moisture resistant and won’t rot or warp as compared to other cabinets.

Why are the garage cabinets mounted up off the floor?

The garage cabinets are mounted up off the floor to prevent water damage. It also makes it easier for you to clean the floor.

Do you provide custom sizes or dimensions for cabinetry?

We offer a wide range of cabinet sizes and configurations to fit your needs and work best in your garage.


OVERHEAD RACKS

What types of overhead racks are there?

There are two types of overhead racks; motorized and stationary.

How much weight do the overhead racks hold?

Each 4’x8′ unit is strong enough to hold 750 lbs when hung from the ceiling and 1,000 lbs when one side is mounted to the wall. Motorized overhead racks are rated for 350 lbs of storage capacity.

What items are best stored on overhead racks?

Long-term items and items used less frequently, like bulky equipment or storage bins, are best stored on overhead racks.

What are the differences between motorized overhead racks and normal racks?

There are a few significant differences between the two types of racks we offer. Most notably, motorized racks will move up and down by the control of an app installed on your phone. Normal racks are generally accessed by a ladder and can hold more weight.

How the motorized overhead racks work?

Motorized racks are controlled by an app using a pulley-like system to raise and lower your stored items for easy access.

What are the overhead storage racks made out of?

The overhead racks are powder-coated, industrial-grade steel frames to ensure the safety of each and every unit.


GARAGE FLOORING

How long does a floor installation take?

We offer one and two day coating systems. Tiles can be installed in just a few hours.

Does everything have to be out of the garage during the floor installation?

Yes, everything has to be out of the garage during garage floor coating installation.

What is the difference between polyurea coatings and epoxy coatings?

Epoxy coatings are a type of floor coating that protects the concrete flooring of your garage. Our epoxy was formulated specifically for our dealers’ needs. Although it is extremely durable, all epoxy will fade and yellow if direct sunlight is applied over time.
Our polyurea coatings are much more durable and long-lasting than any epoxy. The coating type is resistant to damage from chemicals and UV rays, so it won’t yellow or fade over time. It’s also more environmentally friendly.

When can I start using my new floor?

You can start using your new floor after 1-2 days. If you choose polyurea for your garage floor coating, you will be able to use your garage floor the very next due to the fast-drying qualities associated with this type of flooring.

Is the floor covering slippery?

For tiles, we combine just the right mix of plastic and rubber compounds, so it’s not slippery when wet. The floor coatings can be slippery, because they are impervious to liquids. The full layer of chips adds texture to help with the slipperiness. If this is a real concern for you, then a special anti-slip product can be added to the topcaot for an additional charge.

How do I clean my new floor?

Power wash, bristle brooms and/or mops are highly effective. Our coatings are impervious to liquids, so oil and chemicals can be wiped up without staining the floor. Dirt and other debris can be washed out simply with a hose or light pressure wash.

Are the resins used harmful to me or the environment?

No. Unlike cheaper kits, our products have a high solids content, which means fewer solvents and less VOCs are emitted that evaporate into the air.

Does the floor scratch?

No. Our polyurea coatings are highly resistant to damage once they’re fully installed. They won’t scratch and they resist staining from water or oil.

Does the flooring leave a smell?

No.

Do you offer a warranty for flooring?

Floor coatings come with a 10 year limited warranty.


PROCESS: FROM START TO FINISH


What happens when I fill out a Contact Form?

When you fill our a Contact Form, your contact information is sent directly to one of our team members. We’ll attempt to contact you, usually through a phone call, as soon as possible. If we don’t reach you on the first attempt, we usually try a couple more times. If we still can’t reach you then, we won’t continue to spam you with messages or calls.

How long do the in-home consulations take?

On average, the consultations take 30-45 minutes.

Do I get the estimate during the consultation?

Generally, we’ll give you an idea of what to expect during the consultation. However, we will email you a detailed estimate, along with a 3D model of the finished garage, once our consultant has a chance to input the information (usually within 24 hours).

How long is a typical installation?

Almost all installations can be completed in one day. Some require only 3-4 hours.


BUSINESS INFORMATION


Your website says you’re an authorized Gorgeous Garage dealer. What does that mean?

Gorgeous Garage is the nation’s leader in high-quality garage storage and organization products. They provide innovative products and garage storage solutions for homeowners everywhere. As an authorized Gorgeous Garage dealer, we are the exclusive carrier of these products in the Seattle area. Our team is specially trained to properly install these products with minimal concern on your part. For more information, visit their website at gorgeousgarage.com.

Do you charge for in-home consultations or estimates?

All of our consultations and estimates are free.

Do you have a showroom or storefront I can visit?

We bring examples of our products with us in our sales vehicles to each consultation. This way, the quality and finish of each product can be reviewed by the customer before purchasing.

Can I install Gorgeous Garage products myself?

Because we want to make sure everything is perfect and you have no problems with the products in the future, we have our professionals install these products in person.

Do you operate on the weekend for estimates or installations?

Some estimates can be completed on the weekends. Installations, however, will almost always need to be completed on a weekday.

Are you an accredited and insured company?

We are fully licensed, bonded and insured. We are also members of the Master Builder’s Association of King/Snohomish Counties.


MISCELLANEOUS


Does the price of the product include installation?

Yes, all of our pricing includes installation.

Will the consultant give me a design, or do I tell him/her what I want?

We meet with you before any decisions are made because we want to understand exactly what your storage needs are before we propose any solutions. Helping your vision become a reality is our ultimate goal. After you have all the information, our storage consultant will measure your space and talk with you about your budget. Depending on what your objectives are, we’ll work with you to design a solution.

Do I move my stuff out of the garage? Or do move it out for me?

Homeowners will be expected to move items in their garage that are in the way of installation. Exceptions will be made on a case by case basis.

Does it matter if I get flooring or storage first?

No. If you decide to do one project separate from the other, the order doesn’t matter.

If I’m moving, do I have to leave my storage system behind?

Not necessarily. Contact us to learn about your options.